Shipping policy

Shipping Methods

Items shipped within Europe, USA and Canada are not subject to additional customs or taxes.

Items shipped outside of these areas may be subject to local import duties, taxes and/or charges, which are neither included in the total cost of your order nor reimbursable by Lachoix.

Shipping destination: Mainland Portugal
Delivery within 2 working days.

Shipping destination: Portugal Islands
Madeira, Delivery within 5-7 working days.
Açores, Delivery within 6-15 working days.

Shipping destination: Europe
Delivery within 2-5 working days.

Shipping destination: United Kingdom
Delivery within 4-6 working days.

Shipping destination: Rest of the world
Delivery within 4-7 working days.

Country/Region	Free Delivery From	Shipping Amount	Local Customs & Taxes
Portugal	Orders over 220 EUR	4 EUR	Included
Spain	Orders over 250 EUR	8 EUR	Included
Italy, France, Germany	Orders over 250 EUR	8 EUR	Included
United Kingdom	Orders over 220 GBP	13 GBP	Not Included (Exempt on orders less than 135 GBP)
Switzerland	Orders over 240 CHF	10 CHF	Not Included
Rest of EU	Orders over 250 EUR	15 EUR	Included
Australia	Orders over 380 AUD	25 AUD	Exempt on orders less than 1000 AUD
United States	Orders over 260 USD	15 USD	Exempt on orders less than 800 USD
Rest of World	Orders over 300 EUR	40 EUR	It Depends (Check country policy)

*Free shipping not available on products on sale

Cancelling your order
If you are based in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 7 working days from the day after you received your order.

Returns
You have a period of 30 days to request the return of any item. For a product to be considered eligible for return it must be in the same condition in which it was purchased, with no signs of use and with the original tag attached.

Process
To initiate a size exchange or return please access the following link by filling in the text boxes with the order ID and purchase email: https://returns.itsrever.com/lachoix
For any doubt or question you can send an email to: help@itsrever.com